SUND Study Information

Don’t hesitate to call us if you need:

• a booked appointment
• to clear something up quickly.

When you have called us, you can choose to open Zoom if you wish to:

• share your screen with us
• see the person you’re talking to.

Most of our guidance sessions take place on the phone/Zoom and without booking ahead.

You can book an appointment, if you need to talk in depth about special support, well-being, or dispensation.

On 7 December 2022 the phones are closed.

You are welcome to send your questions by e-mail. If you need immediate assistance, for instance, up to a deadline, you should call us instead.

You can send an email to:

• Study- and Career Guidance: guidance@sund.ku.dk
• Courses: courses@sund.ku.dk
• Exam: exam@sund.ku.dk

When you write to us

• Always use your UCPH e-mail, if you are a student at the University of Copenhagen
• Write your study programme in the subject line or which programme you have questions about

We will answer as quickly as possible but it may take up to five workdays before you receive an answer, for instance, in periods up to the course registration or application deadlines.

You can book an appointment to talk about

1. Your well-being
2. Special support
3. Dispensation

If you wish to talk about something else, please call us to have a guidance session either on the phone or via zoom.

Do you need guidance here and now? – Or are you in doubt about whether a well-being, special support or dispensation appointment is right for you? Start by calling us.

This is how an appointment takes place

The appointment will last up to 25 minutes and can take place either

• at SUND Study Information's at Panum, 15-1-10, Blegdamsvej 3B, 2200 Copenhagen N
• or online via Zoom.

1. Well-being

You can book an appointment with a student- and career counsellor to talk about your well-being, if you find it hard to thrive in your studies.

This in relevant to you, if you:

• are in a complex or challenging situation in your student life
• need extra support and guidance to balance your student life with your current life situation

BOOK AN APPOINTMENT ABOUT YOUR WELL-BEING 

2. Special support

You can book an appointment about special support with a student and career guidance counsellor if you have a physical or mental disability and are a student at SUND.

This is relevant if you

• are in a complex or challenging situation in your student life
• need extra support and guidance to balance your student life with your current life situation
• need SPS-support

BOOK AN APPOINTMENT FOR SPECIAL SUPPORT 

3. Dispensation

You can book an appointment about dispensation, if you need to discuss how to apply for dispensation in detail.

In an appointment about dispensation, you can receive guidance on the following:

• do you need to apply for dispensation?
• which kind of dispensation do you need?
• how to plan your studies to fulfil the study activity requirements
• what happens if your application is rejected
• how to file a complaint about a decision

BOOK AN APPOINTMENT ABOUT DISPENSATION 

Order a certified transcript incl. signature

You will receive your certified transcript in your UCPH e-mail.

Transcript of records

Order a certified proof of enrolment (eg. for student residences)

You will receive your certified proof of enrolment in your UCPH e-mail. The document includes a stamp, signature and your expected end date for your study programme.

Proof of enrolment

If you need a document signed from, for instance, Lånekassen, you can sent it to courses@sund.ku.dk.

SUND Study Information is closed:

• 7 December 2022 (the phones are closed)
• 22 December 2022 - 1 December 2023