SUND Study Information

You are always welcome to call us with questions great and small. We have several guidance counsellors ready to listen to you.

When you call us, we ca answer questions about deadlines or registration. If you need a longer guidance session to talk about your wellbeing, special needs, or dispensations, we are also ready to assist you.

If you prefer to talk face-to-face with a counsellor or need to share your screen, you have the option of selecting a Zoom call. You just ask the counsellor when you call.

You are welcome to send your questions by e-mail. If you need immediate assistance, for instance, up to a deadline, you should call us instead.

You can send an email to:

• Study- and Career Guidance: guidance@sund.ku.dk
• Courses: courses@sund.ku.dk
• Exam: exam@sund.ku.dk

When you write to us

• Always use your UCPH e-mail, if you are a student at the University of Copenhagen
• Write your study programme in the subject line or which programme you have questions about

We will answer as quickly as possible but it may take up to five workdays before you receive an answer, for instance, in periods up to the course registration or application deadlines.

You can book an appointment to talk about

1. Your well-being
2. Special support
3. Dispensation

If you wish to talk about something else, please call us to have a guidance session either on the phone or via zoom.

Do you need guidance here and now? – Or are you in doubt about whether a well-being, special support or dispensation

appointment is right for you? Start by calling us.

This is how an appointment takes place

The appointment will last up to 25 minutes and can take place either

• at SUND Study Information's at Panum, 15-1-10, Blegdamsvej 3B, 2200 Copenhagen N
• or online via Zoom.

1. Well-being

You can book an appointment with a student- and career counsellor to talk about your well-being, if you find it hard to thrive in your studies.

This in relevant to you, if you:

• are in a complex or challenging situation in your student life
• need extra support and guidance to balance your student life with your current life situation

BOOK AN APPOINTMENT ABOUT YOUR WELL-BEING 

2. Special support

You can book an appointment about special support with a student and career guidance counsellor if you have a physical or mental disability and are a student at SUND.

This is relevant if you

• are in a complex or challenging situation in your student life
• need extra support and guidance to balance your student life with your current life situation
• need SPS-support

BOOK AN APPOINTMENT FOR SPECIAL SUPPORT 

3. Dispensation

You can book an appointment about dispensation, if you need to discuss how to apply for dispensation in detail.

In an appointment about dispensation, you can receive guidance on the following:

• do you need to apply for dispensation?
• which kind of dispensation do you need?
• how to plan your studies to fulfil the study activity requirements
• what happens if your application is rejected
• how to file a complaint about a decision

BOOK AN APPOINTMENT ABOUT dispensation  

Order a certified transcript incl. signature 

You can order certified documents (including a signature and a stamp) and receive a copy to your UCPH e-mail. You can always download a non-certified copy of your transcript or a confirmation of enrolment from the self-service

Go to the self-service

Order documentation as a student at the faculty

You will receive your certified document through your UCPH e-mail. We can send the following certified documents within 24 hours.

Order transcript of records

Order a certified proof of enrolment (eg. for student residences)

Your certified enrolment confirmation includes a stamp, signature, and information about which semester is expected to be the last of your studies – either autumn or spring.

Order enrolment confirmation

IF you need a signature on a document form for instance Lånekassen, you can send the document to  courses@sund.ku.dk.

Have you previously been enrolled as a student at the faculty?

Then you can order diplomas, transcript of record, and the like through the following online form.

Order study documentation

If you need documentation for a Ph.D. degree, please contact PHDSchool@sund.ku.dk.